Policies & Help
Shipping & Delivery
We deliver all over Pakistan. Orders are usually delivered within 3 – 5 working days after confirmation.
- Delivery charges: Rs. 250 per order.
- Free delivery on orders of Rs. 7,000 or more.
- You can track your parcel anytime from the Track Order page.
Payment Methods
- Easypaisa: 03136661983 (KHIYAM)
- JazzCash: 03047955103 (KHIYAM)
- Cash on Delivery — pay the rider when your parcel arrives.
For Easypaisa / JazzCash, send the full order amount and enter your Transaction ID (and screenshot) at checkout. Your order is processed once the payment is verified.
Exchange & Returns
If you receive a damaged or incorrect item, or need a different size, contact us within 3 days of delivery on WhatsApp or Instagram with your order number and photos. Items must be unworn, unwashed and in original packaging. Sale items may be exchange-only.
Size Guide
Abaya sizes refer to the full length in inches (shoulder to hem). Choose the size closest to your height:
| Size | Length | Recommended height |
|---|---|---|
| 52 | 52″ | 4′11″ – 5′1″ |
| 54 | 54″ | 5′1″ – 5′3″ |
| 56 | 56″ | 5′3″ – 5′5″ |
| 58 | 58″ | 5′5″ – 5′7″ |
| 60 | 60″ | 5′7″ + |
For co-ords and coats (S / M / L / XL) or any sizing help, message us — we're happy to guide you.
Privacy
We only use your details to process and deliver your order and to contact you about it. We never sell your information.